To make any change to an attendee, you'll need to visit the Manage Attendees page for your event. To get there, follow these steps.
- Go to your event's manage page.
- On the left side of the page under "Tasks" select "Manage Attendees"
You'll be presented with a list of all the attendees for your event. The default "Attendee Data" tab will show a record for each attendee for the event. The second "Purchaser Data" tab will allow you to view the people who placed the orders for those attendees along with links to view their orders.
From the "Attendee Data" tab you can search for any attendee, sort the data, and select which fields should be displayed on this page.
Searching for attendees
To search for an attendee you can type any value in the "Search" box at the top of the page and then click "Go". This will search across ALL fields for all attendees, so if you know all or part of an email address, name, organization, order number, etc., simply type it in the search box and the matching attendees will come up.
Selecting which fields to display
By default, Brushfire will display columns for the attendee number, attendee name (if applicable), the ticket/registration type, and the amount of the registration. You can choose to display as many other columns as you would like by clicking on the "Fields to display" option and checking the box next to any field you want to display and then clicking "Go". Your display options will be saved so the next time you visit this page the same fields will be displayed.
By default, the attendees are sorted in chronological order, so the first attendee that registered is always at the top. To sort by a different column, simply click on the column header for that column and the data will be sorted by that column in ascending order. If you click the same column header again, it will switch to be sorted in descending order. Your sort settings will be saved so the next time you visit this page the data is in the same order.
Any current attendee will be displayed in normal text with a light-blue "Manage" button to the left of their record. Any cancelled attendee will appear greyed out and have a strike through their information. Some tasks are only available to current attendees. For current attendees you can click the "Manage" button for that attendee and then select one of the following options from the menu that appears
- Edit attendee information
- Change ticket/registration type
- Make a payment
- Join/change group
- View checkins
- View the original order (will take you to the first order for this attendee)
- View all associated orders (will show you all orders that affect this attendee)
- Cancel the attendee