Brushfire will bill you monthly for your usage of the system regardless of whether your event is complete or not.
When you create your first paid event with Brushfire, you will be required to save billing information and a payment method for your organization. You can choose to either pay by Credit Card or Bank Transfer (ACH).
- For more information on how to pay by credit/debit card, check out this article.
- For more information on how to pay by checking account (bank transfer/ACH), check out this article.
- In some specific cases, we allow organizations to be invoiced and pay by check. For more information, please contact us.
Every month on the anniversary date of the creation of your organization's account, Brushfire will calculate the usage across all of your events and storefronts (for detailed information about how our fees are calculated, please review our Billing Terms).
If payment succeeds:
Payment will be attempted against the payment method you've selected and configured previously. You will receive an email notification letting you know the payment has succeeded and your card/account has been charged. No further action is required on your part. There will be a detailed Invoice (displays line items for all charges) and Billing Summary (displays fees for each event) attached to the email. Your notification will look like this:
If payment fails:
Payment will be attempted against the payment method you've selected and configured previously. You will receive an email notification alerting you to the fact that the payment has failed. Payment will be re-attempted 3 more times over the next 15 days before your account is deactivated and all events/stores become inaccessible. There will be a detailed Invoice (displays line items for all charges) and Billing Summary (displays fees for each event) attached to the email. Your notification will look like this:
