How do I use Brushfire's Call Center Service for my event?

We understand that when you are getting ready for an event, time is very valuable. The Brushfire Call Center team is here to help! We have a team of trained, professional representatives that are ready to assist you. When you elect to use the Call Center for your event, you will receive a dedicated phone number that is just for you and your attendees. We will then send you a form to complete that will collect all of the information about your event. Our goal is to collect all the information needed to assist your attendees so that you can have the time to focus on your event.

Our Cell Center Attendee Support team will be able to assist your attendees with:

  • Purchasing tickets - Assisting with the purchase process or purchasing on behalf of the attendee
  • Registering for your event
  • General information about your event
  • Refunds or Exchanges (If applicable) 
  • Lost tickets/updating attendee information
  • Transferring tickets to a future event or friend/family member

Our experienced Brushfire call center team will place orders, handle questions and follow up with order inquiries to save you time while adding to an excellent event experience for you and your attendees.

You can use the Call Center services for just $1 extra per attendee. We are here to serve you and your attendees. Let us handle the small details so that you can focus on your event! For more info or if you have any questions, send me an email dustin@brushfire.com

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