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Brushfire Help & Support
Event Attendee Resources
Frequently Asked Questions
Frequently Asked Questions
These are answers to some of the questions we receive most often from our customers.
Why was my card declined?
How do I edit my attendee information?
Virtual event viewing tips and troubleshooting guide
How do I make payments for several attendees in my group at once?
Why is there a hold on my account even though my transaction was declined?
How do I select a delivery method when checking out?
Cancel An Order
How do I make a payment?
How can I contact the person in charge of the event?