Frequently Asked Questions
These are answers to some of the questions we receive most often from our customers.
- Why was my card declined?
- How do I edit my attendee information?
- Virtual event viewing tips and troubleshooting guide
- How do I make payments for several attendees in my group at once?
- Why is there a hold on my account even though my transaction was declined?
- How do I select a delivery method when checking out?
- Cancel An Order
- How do I make a payment?
- How can I contact the person in charge of the event?